Submit a Ticket

Are you a current Siva client with a live website and a maintenance package? Submit your monthly revisions below.

Or Fill In Our Form

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Your email will be automatically filtered into our ticketing system and your revisions, requests, or comments will be addressed within 48 hours.

Not on a maintenance package? No worries!

If you’re a website client at Siva, or your business website is hosted on our servers, you’re covered! All Siva-hosted websites get:

  • Real-time malware protection
  • Brute force security protection
  • Load-balanced encrypted traffic
  • Uptime monitoring and tracking
  • Same-day fix for business-critical downtime*
  • 24-hour business-day website fixes**, tweaks

We also cover (additional charges may apply):

  • Media compression and optimization
  • Third-party video hosting
  • Plugin auto-updates (WordPress)
  • Advanced uptime monitoring
  • Google Analytics tracking
  • User session recording, heatmap tracking

COVID-19 Press Release

The COVID-19 pandemic has wreaked significant havoc on lives globally, and its impact has similarly devastated the business sector; challenging the livelihoods of those who depend on these businesses to feed their families. As one of the fortunate few, the staff at Siva recognized an opportunity to step up and adjust our model to assist the business community in examining individual business models and opportunities for future viability and, together, our clients have been able to thrive.

With today’s provincial “Emergency Brake” announcement, Ontarians and Ontario-wide small and medium sized businesses will be forced into yet another 4-week provincial shutdown. Siva recognizes the disparity and uncertainty facing both small businesses and the Not-ForProfit sector – and we want to renew our commitment to supporting the communities we serve.

With that in mind, we’ve got something planned. We can’t tell you just yet, but we will be releasing details of an initiative that we believe will at least play a part in easing the burden. Stay tuned! And stay strong!
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Siva vs. Others

Hosting Comparisons

Service

Siva Hosting

Other Hosting

Lowest Price

$19.99/month

$5-$20/month

Traffic/Bandwidth

Unmetered

Unmetered

Disk Space Per Site

5GB

1-10GB

24/7 Support

Yes

Varies

Website Optimization

Yes

No

Asset Compression

Yes

No

Brute Force Protection

Yes

No

Malware Protection

Yes

No

Load Balanced Servers

Yes

No

Easy Client Editing

Yes

No

Free Website Updates

Yes

Definitely not

Unprompted Check-Ins

Yes

Definitely not

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